Frequently Asked Questions 

(FAQs) for Arsunda In-Home Services

1. What services does Arsunda In-Home Services offer?

Arsunda provides a variety of in-home services, including maintenance, repairs, remodeling, plumbing, electrical, and other personalized support tailored to your needs. Please contact us for a detailed list of available services.

2. How do I book a service?

You can book a service by: 

- Visiting Our Services;

OR

- Call us at (916)539-6456

- Email us at arsunda.services@gmail.com

- Fill out the booking form on our website https://arsunda.com/services-2

Our team will confirm your appointment and provide any additional information needed.

3. What areas do you serve?

We currently serve Sacramento and Bay Arias.

 If you are unsure whether your location is covered, please contact us to confirm.

4. Are your staff trained and certified?

Yes, all of our staff members are trained professionals with the necessary certifications and experience for their respective roles. We prioritize high-quality service and customer satisfaction.

5. What are your operating hours?

Our standard operating hours are:

Monday to Friday: 8 am - 8 pm

Saturday: 8 am - 8 pm

Sunday and Holidays: Closed (or specify hours if open).

Emergency services may be available upon request. Additional fees may apply.

6. How much do your services cost?

Our pricing varies based on the type and scope of services required. We provide transparent quotes during the booking process. Additional costs, such as materials or specialized tools, will be discussed and approved by you beforehand.

7. What is your cancellation policy?

Cancellations or rescheduling requests must be made at least 24 hours in advance. Late cancellations may incur a fee. Please refer to our Terms and Conditions for more details.

8. Do I need to provide any tools or materials?

In most cases, our team will bring the necessary tools and materials. If additional or specialized materials are required, we will inform you in advance and obtain your approval for any associated costs.

9. Is Arsunda insured?

Yes, Arsunda is fully insured. This ensures peace of mind for our clients in the unlikely event of accidental damage or other issues during service delivery.

10. How do I prepare for a service appointment?

To ensure a smooth service experience, please:

- Clear the service area of clutter, if possible.

- Secure any valuables.

- Keep pets or children away from the service area for their safety.

If additional preparation is needed, our team will inform you ahead of time.

11. What happens if I am not satisfied with the service?

We strive for 100% customer satisfaction. If you are not happy with the service provided, please contact us within [Insert Days] days of service completion. We will address your concerns promptly and take corrective action as needed.

12. How do you handle my personal information?

Your privacy is important to us. We handle personal information in accordance with applicable privacy laws. For more details, please review our Privacy Policy or contact us directly.

13. Can I request the same staff member for recurring services?

Yes, we can accommodate requests for specific staff members, subject to availability. Let us know during your booking if you have a preference.

14. Do you offer gift cards or packages

Yes, we offer gift cards and service packages for your convenience. Contact us to learn more about these options and find the perfect solution for your needs.

15. Who do I contact for further questions?

For additional questions, please reach out to us:

Phone: (916)539-6456

Email: arsunda.services@gmail.com

Website:  https://arsunda.com/

Our friendly team is always here to assist you!