Privacy Policy

We may collect the following types of information:

• Name
• Address
• Phone number
• Email address
• Emergency contact details

• Details about the in-home services requested
• Medical or health-related information (only as necessary for providing services and with your explicit consent)

• IP address
• Browser type
• Device information
• Cookies and similar tracking technologies (for our website, if applicable)

We use your information for the following purposes:

• To provide and manage in-home services.
• To communicate with you regarding appointments, updates, or changes to services.
• To process payments and send invoices.
• To comply with legal obligations or respond to lawful requests.
• To improve our services through feedback and analytics.

We may share your personal information in the following circumstances:

• With Service Providers: Third-party vendors who assist in delivering services, such as payment processors or scheduling platforms.
• With Your Consent: If you explicitly agree to share your information with other parties.
• Legal Compliance: When required by law or to protect our rights, property, or safety.

We will never sell your personal information to third parties.

We implement a variety of security measures to protect your personal information, including:

• Secure data storage and encryption.
• Restricted access to sensitive information.
• Regular security audits and staff training.

However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

You have the following rights concerning your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccuracies in your information.
• Deletion: Request the deletion of your personal information, subject to legal or contractual requirements.
• Opt-Out: Decline certain communications or withdraw consent for data collection.

To exercise your rights, please contact us using the details provided below.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

If our website uses cookies, we may collect non-personal information to improve user experience. You can manage cookie preferences through your browser settings.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

We may update this policy periodically. Any changes will be communicated through our website or directly to you, where appropriate. Please review this policy regularly.

Thank you for trusting Arsunda In-Home Services with your care and personal information.